Maintenance Management

Managing Work Order Backlog and Maintenance Resources
ACM developed and implemented a maintenance scheduling system for a pharmaceutical-manufacturing complex. The customer's objective was to increase the number of scheduled work orders, reduce the work order backlog, and reduce emergency work orders.

ACM worked with maintenance management and supervision to establish work order priorities. The development of priorities included preventative maintenance, good management practices, and corrective maintenance. ACM staff integrated the customer's mainframe computer based maintenance system with a PC based project management system to provide scheduled maintenance crews with prioritized work orders. ACM personnel led weekly meetings to review work assignments and previous week's progress.

Training was provided to the maintenance organization on project management concepts and how to run the PC based system and use its reports. Training was also provided to plant operations and plant engineering to inform them of maintenance's objectives to improve performance.

The implementation of the scheduling system facilitated the increased confidence of operations in the maintenance effort by reducing the time that work orders were backlogged, establishing priorities for non-emergency work, and the reduction of emergency work orders.

AutomotiveConstructionMaintenance ManagementTrainingUtilities
Project ManagementPlanning & SchedulingCost EstimatingDispute Resolution